Your photos and memories
- What we keep: the answers you type and the photos you upload, only to make your book.
- Where: in private storage that only Houndmile can reach. Your book opens only through its private link.
- Before uploading, your phone or computer shrinks each photo and removes hidden details such as location.
- How long: we delete your photos 30 days after your book is delivered (or 30 days after you start, if you don't buy). The story text stays so your book link keeps working; ask us and we'll delete it too.
- Never for anything else: we don't sell your data, show it to anyone, use it for ads, or use it to train AI.
- Children's photos: please only upload photos you have the right to share. You confirm this with a tick box before we make your book.
- Payments happen on houndmile.com through Shopify. This site never sees your card.
Questions or deletion requests: email support@houndmile.com.